Service
CRM system Fundflow
Fundflow: CRM for impactful relationships
To support our clients in building strong, lasting donor relationships, DSC works with Fundflow, a user-friendly CRM system developed specifically for non-profits. Built on Agentforce for Nonprofits (Salesforce) and enriched with sector-specific expertise, Fundflow combines powerful technology with practical simplicity.
Whether you are just starting out as an association or have been making an impact for years, Fundflow makes your work easier, enhances donor satisfaction, and increases your impact.
The benefits of Fundflow
1. User-friendly interface
Intuitive and tailored to Belgian non-profits
2. Quick start
Pre-configured and ready to use
3. 360° overview
Donors, donations, campaigns, and communications at a glance
4. High data quality
Based on best practices and automation (less manual work = a lower risk of errors)
5. Local functionality
Including automatic tax certificates for Belgium
6. Scalability
Grows with your organisation, whether large or small
7. Full customisation
Choose which features you activate
8. Integrations
Connects seamlessly with email marketing tools, Koalect, Twikey and bpost
9. Security & compliance
Meets legal and regulatory standards, including GDPR
10. Expert support
Developed and maintained by Impactella. With deep expertise in the non-profit sector
“Fundflow was developed for non-profits that need a clear and practical CRM system. At DSC, we use it as the backbone of our donor management services, so our clients can focus on what really matters: making impact.”
– CRM Product Manager
What makes Fundflow unique?
Donor management
Manage individuals and organisations in one clear system, including address verification, contact history, and GDPR-compliant data management.
Donations management
Track donations automatically through integration with your bank accounts, identify recurring donations, and manage SEPA mandates, including the follow-up of failed payments.
Campaigns & segmentation
Create targeted campaigns with built-in selection tools and analyse results through clear dashboards.
Proud to work with
